Cookies Policy

This Cookies Policy explains how Justwin9 Casino uses cookies and similar technologies when you visit or use its website. It describes what cookies are, the purposes for which they may be used, and the choices available to you. This policy should be read together with the website’s Privacy Policy and Terms and Conditions. By continuing to use the website, you acknowledge that cookies may be used as described below, subject to any choices or settings available to you.

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1. What cookies are

Cookies are small text files that a website may place on your computer, mobile phone, tablet or another internet-connected device. They allow the website to recognise a device or remember information about a visit. Cookies do not usually identify you by name on their own, although information collected through cookies may be combined with other information where permitted by law and described in the Privacy Policy.

On this page

Some cookies are set directly by Justwin9 Casino. Other cookies may be set by service providers that support website functions, security, analytics, advertising or other online services. These third parties may process information in accordance with their own privacy notices and applicable legal requirements.

Cookies can be session cookies or persistent cookies. Session cookies are generally removed when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The duration of a cookie can depend on its purpose, the settings of the website and the settings of your browser or device.

Similar technologies

The term cookies may also include related technologies, such as pixels, tags, software development kits, local storage and similar tools. These technologies can help a website remember preferences, understand how pages are used, deliver relevant content, detect suspicious activity and measure the effectiveness of communications. This policy applies to these technologies where they are used for similar purposes.

2. How we use cookies

Cookies may be used for several purposes. The exact cookies used on the website may change as features, services, security measures and legal requirements develop. In general, Justwin9 Casino may use cookies and similar technologies for the following purposes:

To operate the website and provide requested features, including navigation, account access and page functionality.
To remember choices and preferences, such as language, region, display settings and consent choices.
To support authentication and maintain the security of accounts, sessions and transactions.
To help detect, investigate and prevent fraud, abuse, automated activity, unauthorised access and other security risks.
To understand how visitors use the website, including which pages are visited, how users move through the site and whether pages function correctly.
To monitor website performance, troubleshoot technical problems and improve the design, content and reliability of online services.
To measure the effectiveness of marketing, promotional communications and online campaigns where this is permitted.
To provide or evaluate advertising and other content that may be more relevant to a visitor’s interests, subject to applicable consent and privacy requirements.
To meet legal, regulatory, audit and record-keeping obligations, and to protect the rights, property and safety of the website and its users.

Information collected through cookies may include an internet protocol address, browser type, operating system, device information, approximate location, referring website, pages viewed, actions taken, dates and times of visits, and technical information about how the website is used. The information collected depends on the type of cookie and the settings applied.

Cookies do not change the files stored on your device and cannot normally be used to run programs or deliver viruses. However, you should keep your browser, operating system and security software up to date, particularly when using online gambling services or entering account information.

3. Types of cookies we may use

Strictly necessary cookies

These cookies are needed for core website functions. They may support account login, secure sessions, fraud prevention, network management, accessibility features and other services you request. Without these cookies, some parts of the website may not work properly. Because they are necessary for operation and security, they may not be disabled through ordinary cookie preference tools, although you can usually block them through your browser settings.

Preference and functionality cookies

These cookies remember settings and choices so that the website can provide a more consistent experience. They may remember language, region, layout, display preferences or other selections. If you reject these cookies, the website may still be available, but you may need to enter preferences again or some features may be less convenient.

Analytics and performance cookies

These cookies help us understand website traffic and performance. They may provide information about the number of visitors, the pages viewed, the time spent on pages, errors encountered and the ways in which visitors interact with online services. The information is generally used in aggregated or statistical form to improve the website and identify technical issues.

Marketing and advertising cookies

Where used and permitted, these cookies may help measure campaigns, limit repeated advertisements, understand interactions with promotional content and provide content that is more relevant to visitors. Marketing cookies may be placed by Justwin9 Casino or by approved third-party providers. They are generally subject to your consent choices and may be disabled through the website’s preference tool or your browser settings.

Third-party cookies

Third-party services may use cookies or similar technologies when they provide functions on the website. These services can include security, analytics, payment support, customer assistance, content delivery and marketing measurement. Justwin9 Casino does not control every third party’s cookie practices. You should review the relevant third party’s privacy information before using a service that links away from the website.

4. Your choices and managing cookies

When available, the website’s cookie preference tool allows you to accept or reject categories of cookies that are not strictly necessary. Your selection may be stored in a cookie or similar technology so that the website can remember it. If you clear your cookies, change your device or use a different browser, you may need to make your choices again.

You can also manage cookies through your browser or device settings. Most browsers allow you to view, delete, block or restrict cookies. Browser controls may also allow you to receive a notification before a cookie is stored. Instructions vary between browsers and devices, so consult the relevant help or support information for the browser or device you use.

Open your browser or device privacy and security settings.
Review the available cookie, site data or tracking options.
Choose whether to allow, restrict or delete cookies.
Close and reopen the browser if required for the settings to take effect.
Review the settings periodically, particularly after software updates or when using a different device.

Blocking or deleting cookies may affect the availability, security or performance of the website. For example, you may be unable to log in, remain signed in, save preferences or use certain account and game-related features. Disabling cookies does not necessarily delete information already collected or prevent all forms of online tracking. Some similar technologies may continue to operate where they are required for security, technical operation or other legitimate purposes.

If you use more than one browser or device, cookie choices may apply only to the browser or device where they were made. You should review the privacy settings on each device used to access Justwin9 Casino.

5. Privacy, updates and contact

Personal information collected through cookies or related technologies is handled in accordance with the Justwin9 Casino Privacy Policy and applicable Australian privacy requirements. Depending on the circumstances, information may be used to provide services, maintain security, meet legal obligations, manage accounts, investigate activity, improve the website and communicate with users. The Privacy Policy contains further information about collection, use, disclosure, storage and access to personal information.

Justwin9 Casino may update this Cookies Policy from time to time to reflect changes to the website, technologies, service providers, business practices or legal requirements. The updated version will be made available on the website and will apply from the date it is published, unless another date is stated. You should check this page occasionally to stay informed about how cookies and similar technologies are used.

If you have a question about this Cookies Policy, your cookie preferences or the handling of personal information, please use the available support or contact options provided on the website. Do not include unnecessary sensitive information in a general enquiry. Requests relating to account security, identity verification or responsible gambling may require additional information and may be handled under the relevant terms, privacy procedures or support process.

By using the website after this policy has been updated, you acknowledge the updated use of cookies and similar technologies, subject to any choices available to you and any rights provided by applicable law.